Whom it adresses

The training program is designed for directors, managers, team and department coordinators from top and middle management of the public and private suppliers in the social and socio-medical field.

The program foresees a total of 360 hours (120 hours of theory and 240 hours of practice to be carried out within the organizations of the participants) throughout 4 – 5 months. The training sessions can be organized face-to-face or in blended format (face-to-face training alternated with online synchronous training).



The retraining program is authorized by Minister of Labour and Social Protection in Romania, and following the successful completion of the program, the participants receive a graduation certificate for the position of “social services manager”, code COR 112039.

Me as a manager: Management and Leadership, Feedback and Feed-forward, delegation Techniques, Decision Making, Time Management.

The Manager and the Team: Active Listening, Conversations in Managerial Context, Conflict Management, Team Development Stages, Roles and Positions in the Team, Team Monitoring, Assessment and Motivation.

The Manager and the Organization: The Organizational Climate vs Organizational Culture, Change Management, Strategic Planning, Stakeholders Involvement, Performance and Quality Management, Impact Measurement, Storytelling – result communication, Learning and Innovation at Organizational Level.


Added value

The content of the course is developed in partnership with the Social Management Academy in Vienna and other European institutions with high quality standards.

The program offers relevant opportunities of networking with other professionals in the social field.

Focused on personal and organizational leadership, team management and innovation, the program is dedicated to managers, team and department coordinators from the top and middle management of the public and private suppliers in the social field.



We develop courses, training sessions and organize discussion groups on stringent subjects throughout the entire year. Follow us closely and stay in touch with us to keep you updated with what we have in store. Contact us so we could see together which are your needs and to present you a customized offer.

“We received information that I use both in my professional as well as private life. After the first module I understood what I used to do wrong in my relationship with the others. Now I am more confident in myself and I see the results of my team’s work. I have the courage to ask and give feedback. What can be more adequate than start a learning exchange process in spring and then feel how you grow together with the team.”
Antigona Orlic, Foster Care Centre, DGASPC Prahova

“The first module raised my interest in management and leadership models and I could easily identify myself in one of them. I started to receive answers about my identity as a leader and about the dysfunctionality of a manager’s habits who no longer gives themselves any personal time. Very soon I started to prioritize my objectives and tasks, to understand the important delegation is. I know today, at the end of the course, that I cannot change the organizational culture, but I can influence the organizational climate by adapting the management style to the individual values of my team members.”

Maria Ioniță, DGASPC Buzău

“In this program I learned how important feedback and feedforward are. I learned how to delegate part of my tasks. The course helped me be aware of the fact that each person is an immense resource for the team, and informal as well as formal feedback can change a persona and a whole team.”

Carmen Scripcaru, Manager at the Humanitarian Association “Il Chicco”



Adriana Popescu
Adriana Popescu
An MBA graduate of the Maastricht School of Management, Adriana Popescu, for 2 years, did research for her thesis on the factors to influence the capacity of innovation of the Romanian non-profit organizations…
Bianca Buzetto
Bianca Buzetto
She has been working in close contact with the non-governmental sector for almost 20 years.
Working shoulder to shoulder with social works, teachers, psychologists etc. allowed her to better understand the needs in the social field..
Cornel Ionescu
Cornel Ionescu
Cornel has long-lasting experience in working with people, expanding for over 10 years. Economist by trade, enterpriser and business developer, he wanted to share with other from the mistakes..
Miruna Bohâlțea
Miruna Bohâlțea
A trainer at Concordia Academia since 2019, Miruna is first and foremost a facilitator for learning processes. With an experience of over 16 years in educating adults, Miruna creates inclusive and safe…
Radu Neuman
Radu Neuman
The challenges faced during the 20 years of work in the social field, and experience of over 13 years as trainer and evaluator in social professions showed him how important it is to use all opportunity to learn…
Silvia Mișu
Silvia Mișu
A professional experience of 20 years of training and consultancy in project management, organizational management. Huma resources management, professional training, business recommend…
Cornelia Burtscher
Cornelia Burtscher
She has 10 years of experience in social services, in organizational development on the CONCORDIA international team. Currently, Cornelia is a supervisor and trainer in Social Management with a 6-year experience in…


Eligibility criteria differ from program to program depending on the accreditation of the training program (for example: ANC accredited). To the criteria for participation in the course are added those of certification. We invite you to check the eligibility criteria for each course.

In the period announced for registration, please send us the updated CV and a letter of intent to academia@concordia.org.ro.

As a consequence of the measures to prevent the spread of COVID-19 it is likely to have last-minute changes in the program and modality of holding the courses (for instance: the conversion of physical courses into a digital alternative). The participants shall be informed in due time with regard to any modifications and specific safety measures.

We have in mind to hold our courses in as safe as possible conditions (physical distancing, providing masks and disinfectants, holding outdoor courses or in generous areas, whenever possible). Yet, participation is on their own liability. In the case when you were in contact with a person with confirmed or suspected SARS-CoV-2 infection during the last 14 days, we kindly ask you to refrain from participating to the course, or announce your absence. In this case, no administrative punitive measures shall be taken against you. The persons who present symptoms (fever, coughing, breathing difficulties) shall not be allowed to attend the courses held face-to-face.

For the long-term course (longer than 2 days) you may pay in instalments. For details on the payment modalities, please contact the course responsible person (announced with the launching of the training program) or you can send us an e-mail to academia@concordia.org.ro .

The course “Social Management” is ANC authorized, and the participants who successfully graduate the certification examination benefit from diplomas acknowledged at national and European level for the profession of Social Services, code COR 112039.

The social workers who successfully graduate this training program can benefit from 10 credits offered by the National College of Social Workers in Romania.

For this course we issue upon request a certificate recognized at European level via the EURODIR network – The European Trans-national Network of Training Organizations for Social Institutions Directors.

We kindly ask you that upon signing-up you check the criteria for exam admission.


We grow the potential to do good.