Whom it adresses
The training program is designed for directors, managers, team and department coordinators from top and middle management of the public and private suppliers in the social and socio-medical field.
The program foresees a total of 360 hours (120 hours of theory and 240 hours of practice to be carried out within the organizations of the participants) throughout 4 – 5 months. The training sessions can be organized face-to-face or in blended format (face-to-face training alternated with online synchronous training).
Structure
Certification
The retraining program is authorized by Minister of Labour and Social Protection in Romania, and following the successful completion of the program, the participants receive a graduation certificate for the position of “social services manager”, code COR 112039.
Me as a manager: management and leadership – Feedback and Feedforward – Delegation techniques – Decision making – Time management
The manager and the team: active listening – Conversations in a managerial context – Conflict management – Stages of team development – Roles and functions in the team – Monitoring – Evaluation and Motivation of the team
The manager and the organization: organizational climate vs. organizational culture – Change management – Strategic planning – Stakeholder involvement – Performance and quality management – Measuring impact – Storytelling – communicating results – Organizational learning and innovation
Subjects
Added value
The course content is developed in partnership with Vienna Academy of Social Management and other European institutions with high quality standards.
The program offers relevant networking opportunities with other social professionals.
We develop courses, training sessions and organize discussion groups on stringent subjects throughout the entire year. Follow us closely and stay in touch with us to keep you updated with what we have in store. Contact us so we could see together which are your needs and to present you a customized offer.
Registration
Reviews
“We received information that I use both in my professional as well as private life. After the first module I understood what I used to do wrong in my relationship with the others. Now I am more confident in myself and I see the results of my team’s work. I have the courage to ask and give feedback. What can be more adequate than start a learning exchange process in spring and then feel how you grow together with the team.”
“The first module raised my interest in management and leadership models and I could easily identify myself in one of them. I started to receive answers about my identity as a leader and about the dysfunctionality of a manager’s habits who no longer gives themselves any personal time. Very soon I started to prioritize my objectives and tasks, to understand the important delegation is. I know today, at the end of the course, that I cannot change the organizational culture, but I can influence the organizational climate by adapting the management style to the individual values of my team members.”
“In this program I learned how important feedback and feedforward are. I learned how to delegate part of my tasks. The course helped me be aware of the fact that each person is an immense resource for the team, and informal as well as formal feedback can change a persona and a whole team.”
Trainers
Journal
We grow the potential to do good.